Privacy Policy

trackit, Inc. (“trackit,” “we,” “our,” and/or “us”) values the privacy of individuals who use our applications, websites (such as https://gettrackit.com), and any of our services that link to this Privacy Policy (collectively, our “Services”). This privacy policy (“Privacy Policy”) explains how we collect, use, and share personal information from or about users of our Services (“Users”) or their devices. By using our Services, you agree to the collection, use, disclosure, sharing, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.

Transparency: Information We Collect

We may collect a variety of personal information from or about you or your devices from various sources, as described below.

A. Information You Provide to Us

Registration and Account Information.

If you create an account to use our Services, we may ask you for your personal information, including your name, email address, mailing address, phone number. If you sign up using your Google account, we will also receive information from Google (as applicable), such as your name and email address.

Communications.

If you contact us directly, we may receive other personal information about you. For example, when you contact us to learn more about our Services or for customer support, we may receive your name, email address, phone number, and the contents of your message, as well as any other information you choose to provide to us. If you subscribe to receive newsletters, we may collect your email address. When we send you emails, we may use embedded pixels or other technologies to track information about your receipt and interaction with our emails, such as whether and when you open them, whether you access any links included in our emails, how long you read our emails, whether you forward our emails and to whom, your Location Information (described below), and your Device Information (described below), to learn how to deliver a better customer experience and improve our Services.

Careers.

If you decide to apply for a job with us, you may submit your contact information and your resume online. We will collect the personal information you choose to provide on your resume or application, such as your education and employment experience. You may also apply through a third-party service, such as LinkedIn. If you do so, we will collect any information you make available to us via LinkedIn.

Contact Forms.

If you complete one of our contact forms, such as to join our waitlist, we will ask you for your name, email address, phone number, and information about your cars.

Payment Information.

If you make a payment through our Services, your payment-related information, such as credit card or other financial information necessary to complete your payment, is processed by our third-party payment processor(s) on our behalf.

B. Information We Collect When You Use Our Services

General Location Information.

When you use our Services, we may receive your general location information (for example, your IP address may indicate your general geographic region).

Device Information.

We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, device manufacturer, and device identifiers.

Messages Between Users.

When you communicate with other Users through our Services, we and our third-party partners receive the content of the messages you send and receive and information about those messages, such as when it was sent or received.

Usage Information.

To help us understand how you use our Services and to help us improve them, we may automatically receive information about your interactions with our Services, like the content you view, the content you upload, and the dates and times of your visits.

Information from Cookies and Similar Technologies.

We and third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies, as well as local storage or session storage. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.

NFC Tag Data.

trackit uses Near Field Communication (NFC) to scan tags attached to your car parts.

C. Information We Receive from Third Parties

Information from Third-Party Services.

If you choose to link our Services to a third-party account, such as your YouTube account, we may receive information about you from the third-party account provider, including your profile information, content, and your use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.

Other Third Parties.

We may receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you

How We Use the Information We Collect

We use the personal information we collect:

• To provide, maintain, improve, and enhance our Services;
• To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
• To personalize your experience on our Services such as by providing tailored user interfaces and permissions;
• To understand and analyze how you use our Services and develop new products, services, features, and functionality;
• To find and prevent fraud and abuse, and respond to security, trust, and safety issues that may arise;
• To facilitate the connection of third-party services or applications;
• For marketing purposes, such as developing and providing promotional and materials that may be relevant, valuable or otherwise of interest to you;
• To generate de-identified or aggregated data that we may use for any lawful purposes;
• To send you text messages;
• To facilitate transactions and payments;
• For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
• For other purposes for which we provide specific notice at the time the information is collected.

How We Disclose the Information We Collect

Affiliates or Subsidiaries.

We may share any information we receive with our affiliates or subsidiaries for any of the purposes described in this Privacy Policy.

Vendors and Service Providers.

We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.

Third-Party App Integrations.

If you connect a third-party application to our Services, we may be required to share information related to your use of our Services to that third party.

Analytics Partners.

We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

As Required by Law and Similar Disclosures.

We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your personal information may occur if you post any objectionable content on or through our Services.

Merger, Sale, or Other Asset Transfers.

We may disclose and transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our business or assets. The use of your personal information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.

Consent.

We may also disclose information from or about you or your devices with your permission.

Your Rights and Choices

Marketing Communications.

You can unsubscribe from or otherwise opt out of our promotional emails via the link provided in the emails, if applicable, or by directly corresponding with us. Even if you opt out of receiving promotional messages from us, you may continue to receive administrative messages from us. You can opt out from our promotional SMS messages by replying “STOP” to our message.

Do Not Track.

There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

If you choose not to provide us with information we collect, some features of our Services may not work as intended.

Third Parties

Our Services may contain links to other websites, products, or services that we do not own or operate (“Third-Party Services”). We are not responsible for the privacy practices of these Third-Party Services. Please be aware that this Privacy Policy does not apply to your activities on these Third-Party Services or any information you disclose to these Third-Party Services. We encourage you to read the privacy policies of these Third-Party Services.

Security

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, because no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.

International Users and Visitors

Our Services are hosted in the United States (“U.S.”) and intended for visitors located within the U.S. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the U.S. for storage and processing. We may also transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services. By providing any information, including personal information, on or to our Services, you consent to such transfer, storage, and processing.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 18 years of age (“Minors”), and no parts of our Services are directed to Minors. If you learn that a Minor has provided us with personal information in violation of this Privacy Policy, then you may alert us at [email protected].

Changes to This Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through our Services, we will attempt to notify you through our Services, by email, or other means.

Contact Information

If you have any questions, comments, or concerns about our processing activities, please email us at [email protected].